In previous posts we have discussed the importance of building a winning culture within your cleaning operation. Facilities services is a challenging career that experiences a high amount of turnover. Promoting a winning culture is a good way to lower turnover among your janitorial teams.
Supreme Maintenance Organization believes in a number of core values, such as, "We Will Care," and "Cleaning with Purpose." These values help us build a strong culture among our team members. Below, we will discuss our culture and how we celebrate the team members that help us continue to provide the best facilities services possible.
Indeed Reviews Help Validate Our Culture
The pandemic was especially hard on janitorial teams because they had to be in the field while other employees could work from home. They were charged with cleaning and disinfecting offices so that other employees could safely return to work. The added stress of today’s worker shortages along with higher expectations for a clean and healthy workspace, has created a lot of stress in an already stressful job.
Our Indeed reviews are higher than our top competitors, especially when you drill down on traits such has work happiness, job satisfaction and purpose. Throughout the pandemic, our organization saw lower turnover than our competitors because we made sure to keep our team members engaged and let them know that we cared about their wellbeing during the difficult time. We are especially proud of current employee reviews like this one:
"The staff are friendly and welcoming. Everyone has great attitudes and takes pride in making the company great and all clients happy."
That review and others on Indeed are positive reflections on the excellent culture that SMO continues to build. We are only as good as our team members in the field who are providing service to our customers. Engaged team members who are committed to our values, helps make SMO an industry leader.
SMO iCare Award Is For Team Members That Go Above and Beyond
One of the ways that we reward employees who go above and beyond to contribute to our winning culture is with the SMO iCare Award Program. This program is designed to recognize team members that reflect our core values in the field and in our community. iCare Award winners can be nominated by customers, coworkers, and management for exemplary acts such as the following:
- Demonstrating specific acts of caring toward their job, customers, and community
- Specific acts of going above and beyond to serve SMO customers
- Outstanding community service
This is a monthly award and the winners receive and $50 gift card, a lapel pin and are recognized on our website.
Winning Culture Is Always a Work in Progress
Supreme Maintenance Organization is constantly working to improve our culture to help ensure we can be our best version or ourselves. We train and educate all of our employees on the latest cleaning procedures, and we inspect their work to make sure your expectations are met or exceeded by our team.
We are proud of our company culture, and we look forward to showing you how we can offer you best in class service. Contact us today to learn more and to schedule a free consultation.
