Creating a Winning Culture Within Your Cleaning Operation
- by David Murphy
- November 13, 2018
In a previous post we discussed the importance of employee engagement Improve Employee Engagement in Your Cleaning Operation. This week we will take that discussion a bit further and look into the topic of creating a winning...
SMO University Presents: Home Ownership, The American Dream
- by David Murphy
- November 08, 2018
SMO University Presents: Personal Enrichment Class On Saturday November 2, 2018 SMO University presented a personal enrichment class on “Home Ownership, The American Dream”. The FREE class was available to all SMO team members at...
Tips on Creating a Successful Recycling Program
- by David Murphy
- November 06, 2018
A successful recycling program is an important component within any green cleaning initiative.
Smart Technology for Cleaning Operations
- by David Murphy
- October 30, 2018
The proliferation of "smart" technology and its evolution into the "Internet of Things" (IoT) has impacted virtually every industry. This has included Building Service Contractors as well as internal cleaning operations. As the...
SMO Team Members Anniversaries November 2018
- by David Murphy
- October 29, 2018
SMO is very blessed to have many long-term team members that help make us an industry leader. We would like to take a moment to recognize those who will be celebrating a work anniversary in November 2018. We are very appreciative...
SMO Team Member Birthdays November 2018
- by David Murphy
- October 25, 2018
It's your birthday! It's your birthday! We would like to wish the following SMO team members a very happy November birthday.
Using Surveys to Improve Customer Satisfaction
- by David Murphy
- October 23, 2018
As a BSC, the success of your business is dependent upon having a solid base of satisfied clients. Clients that are happy with your services are more likely to remain loyal and less likely to bolt to another service provider that...
SMO Team Member of The Month July 2018
- by David Murphy
- October 18, 2018
Congratulations to Willie Brown, our July Team Member of the Month! Willie has been working with us since 2013 and is an Assistant Supervisor in South Carolina. He was nominated by his Account Manager, who said: “Willie has a...
Keys to Achieving Cleaning Operation Efficiency
- by David Murphy
- October 16, 2018
How efficient is your cleaning operation? In an increasingly competitive marketplace Building Service Contractors are looking for ways to improve operational efficiencies in ways that will improve quality of service while also...
SMO Team Member Of The Month June 2018
- by David Murphy
- October 10, 2018
Congratulations to Silvia Lara, our June Team Member of the Month! Silvia has been with us since 2003 (15 years!), and is a Supervisor in the Charlotte area. She was nominated by her Account Manager, who said “Silvia has a great...