Hiring a Great Cleaning Staff - Five Traits to Look For
- by David Murphy
- January 07, 2020
At the most basic level, any BSC or internal cleaning operation is only as good as its cleaning staff. Like any industry, cleaning service providers have to deal with varying levels of employee turnover. The ability to keep your...
Thank Your Cleaner Day - October 16, 2019
- by David Murphy
- October 01, 2019
SMO Announces 2018 J.D. Murphy Team Member of the Year
- by David Murphy
- July 23, 2019
We would like to congratulate our 2018 JD Murphy Team Member of the Year, Melinda McKenzie! Although she was not able to attend, Melinda was recognized at our 2019 SMO Team Member Awards Banquet held on April 27, 2019. She...
As a cleaning operation you likely have several employees for whom English is not a primary language. Some of those individual may speak enough English to allow for sufficient levels of communication with their English-speaking...
Employee Engagement - A Mission Critical Objective
- by David Murphy
- April 02, 2019
The most successful cleaning operations all have a few common traits. Chief among those is their ability to maintain high levels of employee engagement throughout their entire organization. It is not enough merely to hire good...
Tips on Creating an Effective Employee Handbook
- by David Murphy
- March 19, 2019
In a recent post, Tips on Effectively Onboarding New Employees, we shared some insights and tips on how to effectively onboard new employees within your cleaning operation. One critical component of that process is the Employee...
Stress Management for Cleaning Operation Managers
- by David Murphy
- March 05, 2019
As a cleaning operation manager you are exposed to stress; there is no way around it. Your day to day activities and responsibilities are just natural sources of stress. Some stress is normal and studies have shown that low...
SMO Team Member of The Month December 2018
- by David Murphy
- February 15, 2019
Supreme Maintenance Organization would like to thank and congratulate Ernest Stokes! Ernest is the SMO Team Member of the Month for December 2018. Ernest has been a Cleaning Technician with SMO since October of 2017. He was...
SMO Team Member of The Month November 2018
- by David Murphy
- February 14, 2019
A warm congratulations to Earl Smith, SMO’s Team Member of the Month! Earl has been working with SMO since 2015. He started as a Cleaning Technician but has recently been promoted to Supervisor, following a SMO tradition of...
SMO University Presents – Save Money, Do your Own Taxes
- by David Murphy
- January 22, 2019
SMO University will be presenting a personal enrichment class for SMO team members to help them prepare their own taxes. Afterwards, a CPA from Councilman Farlow Marlowe & Co PLLC will be available to answer SMO team members tax...